1. Introduction

Perumo is engaged in the sale of premium dry fruits, nuts, and related products through its online platform.

• "Perumo", "we", "our", and "us" refer to the company operating the website.
• "Customer", "user", "you", and "your" refer to any person accessing or using the website.

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2. Eligibility

By using our website, you confirm that:

• You are at least 18 years of age.
• You possess the legal authority to enter into binding agreements.
• The information you provide is accurate and complete.

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3. Products and Services

We strive to ensure that all product descriptions, images, specifications, pricing, and availability information displayed on the website are accurate.

4. Pricing and Payments

Pricing

• All prices displayed on the website are in Indian Rupees (INR).
• Prices are subject to change without prior notice.
• Applicable taxes will be charged as per prevailing laws.

Payments

We accept payments through approved payment gateways and digital payment providers. By placing an order, you authorize us to process payments through your selected payment method.

Perumo does not store complete debit card, credit card, or banking credentials.

5. Order Acceptance and Cancellation

Order Confirmation

An order confirmation email or message does not constitute final acceptance of your order.

We reserve the right to:

• Accept or reject orders
• Limit quantities purchased
• Cancel orders due to pricing errors, stock unavailability, suspected fraud, or operational reasons

Order Cancellation

Orders may be cancelled before dispatch by contacting our customer support team. Once an order has been dispatched, cancellation may not be possible.

6. Shipping and Delivery

7. Returns, Refunds and Replacements

Due to the nature of food products, returns may be restricted.

Returns, refunds, or replacements may be considered in cases of:

• Damaged products received
• Incorrect products delivered
• Defective or compromised packaging
• Missing items in the order

Perumo reserves the right to verify claims before approving refunds or replacements.

8. Product Usage

Customers are responsible for:

• Reviewing ingredient information
• Checking allergen-related information
• Consulting healthcare professionals when necessary

Perumo shall not be held liable for allergic reactions, dietary incompatibilities, or misuse of products.

9. User Accounts

• You are responsible for maintaining account confidentiality.
• You are responsible for all activities conducted under your account.
• You must notify us immediately of any unauthorized access.

We reserve the right to suspend or terminate accounts that violate these Terms.

10. Intellectual Property

All content available on the website, including logos, brand names, product images, graphics, website design, text content, and marketing materials are the property of Perumo or its licensors and are protected under applicable intellectual property laws.

11. Prohibited Activities

Users shall not:

• Violate any applicable laws or regulations
• Submit false or misleading information
• Interfere with website functionality
• Attempt unauthorized access to systems or data
• Engage in fraudulent activities
• Upload malicious software or harmful code
• Use the website for unlawful purposes

12. Disclaimer of Warranties

The website and products are provided on an "as available" and "as is" basis.

While we strive to maintain accuracy and quality, we do not warrant that the website will always be uninterrupted, error-free, or completely free of inaccuracies.

13. Limitation of Liability

To the maximum extent permitted by law, Perumo shall not be liable for:

• Indirect damages
• Incidental damages
• Consequential damages
• Loss of profits
• Loss of business opportunities
• Data loss

Our total liability shall not exceed the amount paid by the customer for the specific order in question.

14. Indemnification

You agree to indemnify and hold harmless Perumo, its directors, employees, affiliates, partners, and service providers from any claims, liabilities, losses, damages, costs, or expenses arising from misuse of the website, violation of these Terms, applicable laws, or third-party rights.

15. Force Majeure

Perumo shall not be liable for delays or failures caused by circumstances beyond reasonable control including natural disasters, floods, fires, pandemics, transportation disruptions, internet outages, labor disputes, or government actions.

16. Governing Law and Jurisdiction

These Terms shall be governed by and construed in accordance with the laws of India.

Any disputes arising from these Terms shall be subject to the exclusive jurisdiction of the courts located in [Your City, State, India].

17. Changes to Terms

We reserve the right to update, revise, or modify these Terms at any time. Updated versions will be posted on this page along with the revised effective date.

Continued use of the website after updates are published constitutes acceptance of the updated Terms.

18. Contact Information