Delivery Information
Delivering Freshness Across India
At Perumo, we are committed to ensuring that your favorite dry fruits and nuts reach you safely, fresh, and on time. Every order is carefully processed, packed, and shipped with attention to quality.
Delivery Coverage
We currently deliver across India through our trusted logistics partner, India Post.
Whether you are located in a major city, a small town, or a remote region, we strive to ensure reliable delivery right to your doorstep.
Order Processing & Dispatch
Order Confirmation
Your order is received and verified.
Processing
Orders are processed within 48 hours of confirmation.
Dispatch
Orders are packed securely and handed over for shipment.
Tracking
Shipping details are sent to your registered email address.
Orders are processed from Monday to Saturday, excluding public holidays and exceptional circumstances that may impact operations.
Estimated Delivery Timelines
| Location | Estimated Delivery Time |
|---|---|
| Coimbatore (Local Delivery) | Within 24 Hours |
| Tamil Nadu | 1–3 Business Days |
| South India | 3–5 Business Days |
| North, East, West & Central India | 5–7 Business Days |
| Remote Hill Stations & North-Eastern Regions | 7–10 Business Days |
Shipping Charges
| Order Value | Shipping Charge |
|---|---|
| Below ₹399 | ₹80 |
| ₹399 – ₹599 | ₹60 |
| ₹599 – ₹799 | ₹40 |
| Above ₹799 | FREE |
Order Tracking
Once your order is shipped, a tracking link will be sent to your registered email address. You can monitor shipment progress and estimated delivery status.
If you do not receive your tracking email within 48 hours of placing your order, please contact our customer support team.
Delivery Attempts
Our logistics partner will make up to two delivery attempts to successfully deliver your order.
If delivery is unsuccessful after the second attempt due to incorrect address information, recipient unavailability, or other customer-related reasons, the shipment may be returned to us.
Additional shipping charges may apply for re-dispatch requests.
Delayed Deliveries
Delivery delays may occasionally occur due to:
- Weather conditions
- Natural disasters
- Public holidays
- Transportation disruptions
- Government restrictions
- Remote location accessibility
- Other unforeseen circumstances
We appreciate your patience and understanding in such situations.
Damaged Shipments
If your package arrives damaged, please report the issue on the same day of delivery.
Please share:
- Clear photographs of the outer package
- Photographs of the product received
- Order number
- Description of the issue
Our team will review the information and assist you with an appropriate resolution.
Incorrect Shipping Information
Customers are responsible for providing accurate shipping details during checkout. Perumo will not be responsible for delays or failed deliveries caused by incorrect or incomplete address information submitted by the customer.
Need Assistance?
If you have any questions regarding your order, shipping status, or delivery, our support team is here to help.
Email: support@perumo.com
Perumo
Harvesting Trust. Delivering Quality.